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ROSCO’S SECURITY LLC – STANDARD TERMS & CONDITIONS

Effective for All Estimates, Proposals, Installations, and Service Work

State of Florida – ES License Holder

These Terms & Conditions (“Agreement”) govern all sales, estimates, installations, services, and deliverables provided by Rosco’s Security LLC (“Contractor”) to the customer receiving the estimate or signing the proposal (“Customer”). Acceptance of any estimate, proposal, invoice, or service from Contractor constitutes acceptance of these Terms & Conditions.

1. SCOPE OF WORK

1.1 Contractor will furnish labor, materials, and equipment as specified in the written estimate or proposal (“Work”).

1.2 Any item not explicitly listed in the written estimate is considered excluded.

1.3 Work will be performed in a professional manner consistent with Florida ES (Limited Energy) licensing requirements.

1.4 Contractor may use subcontractors where necessary. Contractor remains responsible for oversight.

2. ESTIMATES & PRICING

2.1 Estimates are valid for 30 days unless stated otherwise.

2.2 Pricing is based on known conditions at time of estimate. If concealed conditions or changes arise, Contractor may issue a Change Order with revised pricing.

2.3 All materials remain the property of Contractor until paid in full. Contractor may remove unpaid materials in accordance with Florida lien law.

3. CHANGE ORDERS

3.1 Any modification to scope, materials, or site conditions requires a written Change Order.

3.2 No additional work will be performed until Customer approves the Change Order in writing.

3.3 Change Orders may alter schedule and project cost.

4. CUSTOMER RESPONSIBILITIES

4.1 Customer must provide safe, unrestricted access to the work area during normal business hours.

4.2 Customer is responsible for confirming that property boundaries, easements, HOA rules, and access rights are correct.

4.3 Customer must provide operational network connectivity, electrical power, Wi-Fi passwords, access panel credentials, and any other resources required for system commissioning.

4.4 Customer must maintain adequate insurance coverage for their premises.

4.5 Customer is responsible for obtaining HOA or community approvals unless Contractor explicitly agrees to obtain them.

5. PERMITS & CODE COMPLIANCE

5.1 Contractor will perform work under applicable Florida statutes, including DBPR Limited Energy licensing requirements.

5.2 Permit fees, engineering, surveys, or inspections—if required—are not included unless explicitly stated.

5.3 Contractor is not responsible for existing code violations or deficiencies discovered during installation.

6. PAYMENT TERMS

6.1 Unless otherwise stated:

  • 50% deposit due upon acceptance
  • Remaining balance due at substantial completion
  • Service calls: due upon completion
    6.2 Invoices not paid within 15 days will accrue a 1.5% monthly late fee.
    6.3 Contractor may suspend work for nonpayment.
    6.4 Customer agrees to pay all collection costs, attorney fees, and filing fees arising from unpaid balances.
7. PRODUCT WARRANTIES

7.1 Manufacturer warranties apply only as provided by the manufacturer. Contractor does not modify or extend manufacturer warranties.

7.2 Contractor workmanship warranty: 90 days from completion unless otherwise stated.

7.3 Warranty is void if:

  • Equipment is misused, altered, or serviced by non-Contractor personnel
  • Damage occurs from power surges, lightning, water, impact, vandalism, negligence, or environmental exposure
  • Customer fails to maintain proper electrical protection (surge protection, grounding, etc.)
8. EXCLUSIONS

Unless specifically included, the following are excluded from all estimates:

  • Electrical work beyond low-voltage ES scope
  • Conduit installation beyond low-voltage requirements
  • Concrete cutting/trenching
  • Painting, patching, drywall, stucco repair
  • Network troubleshooting beyond system commissioning
  • Power supply infrastructure improvements
  • Civil or structural modifications
  • Tree/landscape trimming
9. LIMITATION OF LIABILITY

To the fullest extent permitted by Florida law:

9.1 Contractor is not liable for:

  • Consequential, incidental, indirect, or punitive damages
  • Lost data, lost revenue, lost security footage, or system downtime
  • Customer misuse or unauthorized access

9.2 Contractor’s total liability for any claim shall not exceed the total amount paid by Customer for the Work.

9.3 Contractor is not responsible for:

  • Acts of God (storms, lightning, floods, wind, hurricanes)
  • Power interruptions, internet outages, or third-party service provider failures
  • Equipment failures caused by environmental conditions or vandalism
10. SECURITY & SURVEILLANCE LIMITATIONS

10.1 Customer acknowledges that security systems (gates, access control, surveillance, LPR, alarms) reduce risk but do not eliminate it.

10.2 Contractor does not guarantee:

  • Crime prevention
  • Identification accuracy
  • Response times
  • 100% system uptime

10.3 Contractor is not responsible for police response, emergency agency behavior, or third-party monitoring center actions.

11. COMMISSIONING & TRAINING

11.1 Contractor will perform basic commissioning and system testing at completion.

11.2 Additional training, user onboarding, database cleanup, or administration support is billable unless listed in the estimate.

12. DATA HANDLING & CREDENTIAL MANAGEMENT

12.1 Customer is responsible for maintaining user lists, access levels, credentials, and password security unless enrolled in a paid maintenance plan.

12.2 Contractor may store access credentials temporarily during setup but will not retain them once installation is complete, unless explicitly requested under a service plan.

12.3 All sensitive data is handled under Contractor’s internal Data Protection Policy.

13. PROJECT DELAYS

Contractor is not responsible for delays caused by:

  • Weather
  • Supply chain disruptions
  • Backordered materials
  • Customer site readiness
  • Customer-caused delays
  • Vendor or carrier outages

Schedules will be adjusted accordingly.

14. TERMINATION

14.1 Contractor may terminate work immediately if:

  • Customer fails to pay
  • Unsafe conditions exist
  • Customer obstructs work
  • Customer violates material terms

14.2 Customer may terminate before work begins with written notice. Deposits may be non-refundable for special-order materials or pre-purchased items.

15. INSURANCE

Contractor maintains required General Liability, Workers’ Compensation or exemption, and business licensing. Proof available upon request.

16. GOVERNING LAW

This Agreement is governed by the laws of the State of Florida. Venue for disputes or litigation shall be Pasco County, Florida exclusively.

17. ACCEPTANCE

Customer agrees these Terms & Conditions apply to:

  • All estimates
  • All work orders
  • All installations
  • All service visits
  • All verbal or written authorizations

Payment of deposit, signature, email acceptance, or allowing work to begin constitutes full acceptance.

18. SEVERABILITY

If any clause is found unenforceable, the remaining terms remain in full force.