The Rosco's Experience: Gates
“Protecting What Matters Most”
Choose the level of care and responsiveness that fits your lifestyle or operation. Each Rosco Experience tier offers a curated blend of proactive service, premium support, and dependable protection — designed with your security in mind.
Guardian Essential*
"Foundational protection for peace of mind"
Basic tier level maintenance that ensures you equipment is keep running smoothly.
- (3) Three inspection per year (Mechanical and Electrical components)
- Batteries and Limit Switches
- Cleaning, lubrication, calibration
- Detailed report after each visit
- Repairs will be billed at our Standard Service Rates
Sentinel Shield*
"Priority care when it matters most"
Our promise is that you will be our top priority. Which ensure peace of mind while you focus solely in managing your business.
- Guardian Essential
- Priority scheduling up to 72 hours
- Discounts up to 15% on service parts
- 10% Plan Discount for 5+ Operators
- Remote Support (Added service: If requested)
- Emergency service call (outside regular office hours and holidays)
Fortress Assurance*
"Complete protection without compromise"
This comprehensive plan offers include all repairs materials.
- All parts and materials
- Immediate response same or next day
- Unlimited emergency service calls
- 20% off on future upgrades
- Remote Support
- 20% Plan Discount for 5+ Operators
- Labor
- Upgrades
- Acts of God: Any damage or disruption caused by natural events, including but not limited to floods, hurricanes, tornadoes, or other similar natural occurrences.
- Accidents: Any damage caused by external factors, including but not limited to vehicular collisions, vandalism, or other unforeseen incidents.
- Third-Part Mishandling: Any damage resulting mishandling, including but not limited to improper use, unauthorized repairs or modifications by third-parties non contracted by Rosco's Security.
*Pre-Contract Requirement:
To ensure the highest level of service and reliability, an initial equipment status assessment and any necessary repairs must be completed before establishing contract. This preliminary step ensures that the operators are in optimal working condition at the start of our service agreement.
**Disclosure: Right to Modify Service Contract Plans
Rosco's Security reserves the right to modify, update, or make changes to the service contract plan options, including terms, pricing, and coverage, at any time and at our sole discretion. Any such changes will be communicated to customers in advance, ensuring adequate notice to review and consider the updated terms. Continued use of our services following the effective date of such changes will constitute acceptance of the updated service contract plan. Customers may contact Rosco's Security with any questions or concerns regarding modifications to their plan.